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Rent Guarantee

Rent Guarantee protects landlords whose tenants default on payments of rent. Rent Guarantee also provides cover for costs and proceedings to evict the tenant from the rented property where applicable. Landlords can buy Smartlandlord Rent Guarantee instantly online and secure their rents.

Product
Name
Price
(excl. tax)
 
Elite Rapid Rent Guarantee 6 months (1 month excess, instant reference) £50.00 Apply
Elite Plus Rent Guarantee 6 months (nil excess, comprehensive reference) £80.00 Apply
Elite Full Rent Guarantee 6 months (1 month excess, comprehensive reference) £70.00 Apply
Elite Full Rent Guarantee 12 months (1 month excess, comprehensive reference) £100.00 Apply
Why choose Smartlandlord®?
  • Protection against non payment of rent
  • Get your Rent Guarantee certificate in minutes
  • 6 or 12 month cover options available
  • Legal expense cover is automatically included

Purchasing Rent Guarantee

  • We have a range of Rent Guarantee products to choose from, please review the product overview and policy wordings to help you select the most appropriate product for your requirements 
  • The policy wordings, summary of cover, quote illustration and our terms of business are available online via the links on this page and for your own benefit and protection you should download or print off these documents and read these carefully. These will also include full details of policy exclusions.
  • Our Rent Guarantee products have been designed to meet the demands and needs of a landlord wishing to protect themselves against tenants falling into rent arrears and associated costs to remove the tenant from the rented property if applicable.
  • Before selecting a Rent Guarantee product it is important that you print this page for your records which is available by clicking the 'Print' button at the bottom of this section.
  • Just click on 'Apply' if you are happy to proceed.
  • When completing your online application the answers to the questions should be given to the best of your knowledge and belief; if in doubt you should disclose any information you think may be important. Withholding or supplying false information could result in the policy becoming void.
  • If you don't understand any point please contact us for further information.  

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Product overview

  • Please refer to the product overview to help you decide which product is most suitable to meet your requirements
  • Cover features include period of cover, excess amounts, length of policy benefits and type of reference that is undertaken against each product.

PDF documents

Elite Rapid Policy Wording pdfdownload
Elite Full 6 Policy Wording pdfdownload
Elite Full 12 Policy Wording pdfdownload
Elite Plus Policy Wording pdfdownload
Rent Guarantee Policy Summary pdfdownload
Terms of Business pdfdownload
Quote Illustration pdfdownload
Product Overview pdfdownload
Call Smartlandlord.co.uk

Q. How can I make a claim on my policy?
A. You will need to send a completed claim form along with all supporting documentation, within 31 days of the event, to the Smartlandlord Claims Department at Arc Legal Assistance Limited, PO Box 8921, Colchester CO4 5YD.

Q. What supporting documentation do I need to submit with my claim form?
A.:

  • A copy of the referencing report
  • A copy of the tenancy agreement
  • Proof of default i.e. bank statements

Q. Can I cancel my policy at any time?
A. The Policyholder may cancel their cover within 14 days of receipt of the insurance documentation and receive a full refund of the premium providing that no claims have been notified to the Insurer.

Q. What is the difference between an instant reference and a comprehensive reference?
A.
  Both references are Smartlandlord references, however the instant reference covers the basics, such as CCJs and identity checks, whereas the comprehensive reference also includes tenants' employment record and previous landlord / letting agent details.

Q. Is the rent guarantee paid immediately if the tenant defaults?
A. No. Smartlandlord will pay 14 days after the default date subject to the excess*.

Q. Do I need to obtain credit checks for all tenants?
A.
All tenant have to be over the age of 18 and be in receipt of a satisfactory reference.

Q. My tenant has a CCJ, does this make a difference?
A. Yes. We do not accept tenants with CCJs for our Rent Guarantee cover.

* Please see policy summary here for more details.

If you wish to make a claim a completed claim form along with all supporting documentation should be submitted, within 31 days of the event, to the Smartlandlord® Claims Department at Arc Legal Assistance Limited, PO Box 8921, Colchester CO4 5YD. (See 'Description' tab a choose the appropriate policy wording).

If you need a supply of claim forms then;

Preparing for Rent Guarantee

  • Tenants are 18 years of age or more
  • All tenants have been referenced
  • An inventory of contents and condition has been carried out and signed by the tenant(s) prior to the tenancy agreement
  • A signed tenancy agreement has been produced
  • One months rent has been taken and cleared
  • One months deposit has been taken and cleared

Dos and Don'ts

Do:
  • Set up an account with Smartlandlord® in order to access our products
  • Collect two forms of identification from your tenant(s)
  • Keep an accurate record of all rent due and received including the dates of payments

Don't:

  • Begin the tenancy before the policy has been issued
  • Exceed the 60 day limit for the start of tenancy
  • Apply for Rent Guarantee without collating all of the information set out in 'Preparing for Rent Guarantee'

Reviewing your cover

You may consider it appropriate to review the level of benefit provided by your Smartlandlord® policy on a regular basis to check whether it continues to meet your insurance needs.

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